Export Development Canada (EDC)
Canadian companies can now submit an application, receive a quote, accept it and pay for their credit-insurance online. In response to the limited time of small business managers, we have designed, in partnership with Tinubu Square, an automated process which takes just a few minutes to complete from A to Z, as opposed to hours and days previously".
Senior Vice President for Insurance
Founded in 1944, Export Development Canada (EDC) is Canada’s leading export credit agency. This self-financing, independent crown corporation is based in Ottawa and has 17 regional offices throughout Canada and permanent representations on 12 foreign markets. EDC’s job is to support and develop Canada’s export trade by helping Canadian companies respond to international business opportunities. Thanks to its 70 years of experience in global trade, EDC has evaluations of more than 75,000 foreign buyers and access to intelligence on millions of other buyers through its networks.
EDC needed to fully transform a credit risk solution for small businesses. The previous version of selective cover was highly manual, time consuming, did not address the needs of small exporters or their evolving expectations for simple, relevant, on-line solutions.
The company wanted to improve the tools for their internal teams and the web portals of their customers. EDC wanted to have a broader overview and consider all the aspects of the customers.
The existing system was obsolete and the medium-sized credit insurer needed a platform that does everything they need. This was and opportunity to increase their process automation. EDC didn't have the internal resources and didn’t wish to become a software developer.
The company was looking for a reliable partner with a reputation and an existing set of international customers.